ELKE Seller Privacy Policy
At ELKE, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, disclose and protect the information you provide while using our website and services.
By accessing or using ELKE, you agree to the practices described in this Privacy Policy.
1. About ELKE
ELKE is an online business listing platform that enables women-owned businesses to showcase their products and services, connect with customers and receive business enquiries.
2. Information We Collect
A. Business Information
When a seller registers, we may collect:
- Business name
- Owner’s name
- Mobile number
- Email address
- Business address
- Product or service categories
- Business description
- Logo and photographs
- Social media links
- Website address (if available)
- UDYAM, GST or other business registration details (where applicable)
B. Customer Information
When customers contact sellers or submit enquiries, we may collect:
- Name
- Mobile number
- Email address
- City
- Enquiry details
C. Payment Information
When sellers subscribe to ELKE, payments are processed through a secure third-party payment gateway.
ELKE does not store debit card, credit card, UPI PIN, CVV or internet banking credentials.
We may receive payment confirmation, transaction reference numbers and payment status from the payment gateway for record-keeping.
D. Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Date and time of access
- Pages visited
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Create and manage business listings
- Verify seller information
- Display business profiles
- Forward customer enquiries
- Process subscription payments
- Communicate important updates
- Improve our website and services
- Prevent fraud and misuse
- Comply with applicable legal requirements
4. Information Displayed Publicly
The following information may be visible to website visitors:
- Business name
- Business logo
- Product or service images
- Business description
- Contact number (if enabled)
- Email address (if enabled)
- Business location
- Social media links
- Website link
Please ensure that any information you choose to display publicly is accurate and suitable for public viewing.
5. Sharing of Information
ELKE does not sell, rent or trade your personal information.
We may share information only:
- With payment gateway providers to process payments.
- With technology partners who help operate the website.
- When required by law or government authorities.
- To protect ELKE’s legal rights or prevent fraud.
6. Data Security
We implement reasonable administrative, technical and organisational measures to protect your information from unauthorised access, misuse, alteration or disclosure.
While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure.
7. Cookies
ELKE may use cookies and similar technologies to:
- Remember user preferences
- Improve website performance
- Analyse visitor traffic
- Enhance user experience
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
8. Third-Party Links
Our website may contain links to third-party websites or social media platforms.
ELKE is not responsible for the privacy practices or content of those external websites.
Users are encouraged to review the privacy policies of those websites before providing personal information.
9. Data Retention
We retain your information for as long as:
- Your business listing remains active,
- It is necessary for legitimate business purposes, or
- Required under applicable laws.
Information may be securely deleted or anonymised when it is no longer required.
10. Your Rights
You may request to:
- Access your information
- Correct inaccurate information
- Update your business details
- Remove your listing
- Delete information, subject to legal and operational requirements
Requests may be sent using the contact details below.
11. Children’s Privacy
ELKE is intended for users who are 18 years of age or older.
We do not knowingly collect personal information from children.
12. Changes to this Privacy Policy
ELKE may update this Privacy Policy from time to time.
Any revised version will be published on the website with the updated Effective Date.
Continued use of the platform after changes constitutes acceptance of the revised Privacy Policy.
13. Contact Us
For any questions regarding this Privacy Policy or your personal information, please contact:
ELKE
Email: admin@elkeboutique.com
Phone: 9789363373
Website: www.elkeboutique.com
14. Consent
By using ELKE, registering your business or submitting information through our website, you acknowledge that you have read, understood and agreed to this Privacy Policy.