Effective Date: 22/04/2026
Welcome to ELKE. These Customer Terms of Use (“Terms”) govern your access to and use of the ELKE website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of the website.

1. About ELKE
ELKE is an online business listing and lead-generation platform dedicated to promoting women-owned businesses. ELKE enables customers to discover businesses, browse products and services, and connect directly with sellers.
ELKE is not the manufacturer, supplier, retailer, distributor or service provider of the products and services listed on the platform.

2. Acceptance of Terms
By using the ELKE website, you confirm that:
You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You agree to comply with these Terms, our Privacy Policy and all applicable laws.

3. Use of the Website
You may use ELKE to:
Search for businesses.
Browse products and services.
Submit enquiries to sellers.
Contact businesses directly.
Access information published on the platform.
You agree to use the website only for lawful purposes.

4. Customer Responsibilities
As a user of ELKE, you agree to:
Provide accurate and truthful information when submitting enquiries.
Communicate respectfully with sellers.
Verify product or service details directly with the seller before making a purchase.
Comply with all applicable laws while using the platform.

5. Prohibited Activities
You must not:
Submit false, misleading or fraudulent enquiries.
Impersonate another person or business.
Upload viruses, malware or harmful software.
Attempt to gain unauthorised access to the website or its systems.
Copy, reproduce or misuse website content without permission.
Use the platform for unlawful, abusive or fraudulent purposes.
Harass, threaten or abuse sellers or other users.
Interfere with the normal operation of the website.
ELKE reserves the right to restrict or terminate access to users who violate these Terms.

6. Business Listings
Business profiles, product descriptions, images, prices and other information displayed on ELKE are provided by the respective sellers.
While ELKE makes reasonable efforts to maintain the quality of listings, we do not guarantee that the information is complete, accurate or up to date.
Customers should independently verify important details before entering into any transaction.

7. Customer Enquiries
Customers may contact sellers using the contact details or enquiry forms available on ELKE.
By submitting an enquiry, you consent to ELKE sharing your enquiry and contact details with the relevant seller so they can respond to you.

8. Transactions with Sellers
Any purchase, booking or agreement made through a seller listed on ELKE is solely between the customer and the seller.
The seller is responsible for:
Product quality
Pricing
Availability
Delivery
Warranties
Returns
Refunds
Customer support
Compliance with applicable laws
ELKE is not a party to these transactions.

9. Payments
Unless specifically stated otherwise, ELKE does not collect customer payments for products or services listed on the platform.
Payments are made directly to the respective seller using the payment method agreed upon between the customer and the seller.

10. Intellectual Property
All content on the ELKE website, including the ELKE name, logo, website design, text and graphics, is protected by applicable intellectual property laws.
Business logos, trademarks, photographs and product information remain the property of their respective owners.
You may not copy, reproduce, distribute or use any content from the website without prior written permission from the respective owner.

11. Privacy
Your use of ELKE is subject to our Privacy Policy, which explains how we collect, use and protect your personal information.

12. Third-Party Links
ELKE may contain links to third-party websites or social media pages.
ELKE does not control or endorse these external websites and is not responsible for their content, privacy practices or services.

13. Disclaimer
ELKE acts solely as a business listing and lead-generation platform.
ELKE does not guarantee:
Product quality.
Service quality.
Seller performance.
Availability of products or services.
Delivery timelines.
Customer satisfaction.
Business outcomes.
Customers should exercise their own judgment before making any purchase or engaging any seller.

14. Limitation of Liability
To the maximum extent permitted by applicable law, ELKE shall not be liable for:
Any transaction between customers and sellers.
Product defects or quality issues.
Service deficiencies.
Delivery delays.
Payment disputes.
Refund or warranty claims.
Losses arising from reliance on information provided by sellers.
Any indirect, incidental or consequential damages.

15. Suspension of Access
ELKE reserves the right to suspend or terminate access to the website without prior notice if a user violates these Terms or engages in activities that may harm the platform or its users.

16. Changes to These Terms
ELKE may revise these Terms from time to time.
Updated Terms will be published on this page with the revised Effective Date. Continued use of the website after such updates constitutes acceptance of the revised Terms.

17. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India.
Any dispute arising from the use of the ELKE website shall be subject to the exclusive jurisdiction of the competent courts in Coimbatore, Tamil Nadu.

18. Contact Us
If you have any questions regarding these Terms, please contact us:
ELKE
Email: admin@elkeboutique.com
Phone: +91-9789363373
Website: www.elkeboutique.com

Thank you for choosing ELKE. We are committed to creating a trusted platform that connects customers with women entrepreneurs and supports the growth of women-led businesses.